Privacy Policy

Information You Provide Directly

• Account Information: Email address, name, and password
• Profile Data: Business information, website URLs, and contact preferences
• Payment Information: Billing details processed securely through Stripe
• Website Data: URLs, content, and SEO information you submit for backlink campaigns
• Communication Records: Support tickets, feedback, and correspondence with our team

Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, and time spent
• Technical Data: IP address, browser type, device information, and operating system
• Analytics Data: Page views, click patterns, and user journey information
• Performance Data: System performance metrics and error logs

Information from Third Parties

• Google Search Console: Website performance and search data you choose to connect
• Payment Processors: Transaction status and payment verification from Stripe
• Analytics Services: Aggregated usage statistics and performance metrics

Service Delivery

• Provide and maintain our backlink management platform
• Process your backlink campaigns and monitor their performance
• Generate reports and analytics on your SEO progress
• Facilitate communication between you and potential link partners

Account Management

• Create and manage your user account
• Process payments and manage subscriptions
• Provide customer support and respond to inquiries
• Send important service updates and security notifications

Platform Improvement

• Analyze usage patterns to improve our AI algorithms
• Optimize platform performance and user experience
• Develop new features and enhancements
• Conduct research and analytics for service improvement

Legal and Security

• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service and other agreements
• Resolve disputes and protect our legal rights

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Stripe: Payment processing and subscription management
• Supabase: Database hosting and user authentication
• Cloud Infrastructure: Hosting and data storage services
• Analytics Services: Usage analytics and performance monitoring

Legal Requirements

We may disclose your information when required to:

• Comply with legal processes, court orders, or government requests
• Protect the rights, property, or safety of Lynx AI, our users, or the public
• Investigate and prevent fraud, security breaches, or illegal activities
• Enforce our Terms of Service or other legal agreements

Business Transfers

In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of that transaction, with equivalent privacy protections maintained.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality and security
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and personalize your experience
• Analytics Cookies: Provide insights into usage patterns and feature effectiveness

Cookie Control

You can control cookies through your browser settings. Note that disabling certain cookies may limit platform functionality. You can:

• Block all cookies in your browser settings
• Delete existing cookies from your browser
• Set preferences for specific types of cookies
• Use incognito or private browsing mode

Security Measures

We implement comprehensive security measures to protect your information:

• Encryption: Data encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict authentication and authorization systems
• Monitoring: Continuous security monitoring and threat detection
• Regular Audits: Periodic security assessments and penetration testing
• Staff Training: Regular security awareness training for all team members

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services through legitimate business purposes

When data is no longer needed, we securely delete or anonymize it according to our retention policies.

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Review how your information is being used

Correction and Update

• Update or correct inaccurate personal information
• Complete incomplete data records
• Modify your account preferences and settings

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data in certain circumstances
• Object to certain uses of your information

Exercising Your Rights

To exercise these rights, contact us at privacy@lynxbuilding.com. We will respond within the timeframes required by applicable law and may need to verify your identity before processing requests.